Located in the exclusive area of Puerto Banus, the BlueBay Banus hotel is a fabulous 4-star property ideal for families and couples alike. The bright and spacious rooms come in a variety of styles to ensure all guests are catered for. Perfect for a golfing holiday, there are over 30 golf courses in the Puerto Banus area just a short distance from the hotel. The complex boasts a restaurant, snack bar, pool bar and beach bar and there are lagoon pools here too alongside traditional style rooms. This BlueBay Banus hotel is a child-friendly resort and there is a mini-club to keep the youngsters amused during the day as well as an entertainment programme for all ages at night. Outside of the resort, the sandy Mistral Beach makes for a splash-tastic day out, while the stunning marina offers a variety of boutique and designer shops, restaurants, bars and clubs - a great spot to head to in the evening.
The BlueBay Banus hotel is located 8.5 miles to the west of stylish Marbella and is a great choice for a golfing holiday due to the abundance of golf courses in the nearby area. The closest golf course is the Real Club de Golf Las Brisas which is 1.5 miles away. It’s also in a good location to access the gorgeous Mistral beach which is 750 yards from the property while the nearest airport is the Malaga Airport which is 29.6 miles away.
There are 315 rooms at this 4-star property which are spread across two floors. You can choose between a Basic Double Room, Standard Room with a balcony or the Superior Rooms which have a balcony and can accommodate four people. All of the rooms come with air conditioning.
Food and Drink
The Tropical on-site restaurant has a range of local and international dishes and there is also a snack bar by the pool. Sir Drake is the main bar in the hotel while there is another pool bar available, and the Pepe beach bar is great for cocktails to cool off from the sun!
Sports, Games and Entertainment
When you’re not sinking 18 holes at one of the 30 plus golf courses in this area or heading to the beach to top up your tan, there’s plenty to see and do at the BlueBay Banus. There are several lagoon pools which come complete with a sun terrace and there are also sports facilities and a children’s club to ensure smaller guests are entertained. The hotel puts on evening entertainment for all ages and the tourist town of Marbella is just 8.5 miles away from the property for those wanting to explore or dine o.
Check-out: 12 noon
Pets are not allowed
Cards accepted: VISA, MasterCard, Maestro, American Express
Distance to nearest beach: 750 yards
Distance to Marbella: 8.5 miles
Distance to Real Club de Golf Las Brisas: 1.4 miles
Distance to Guadalmina Golf Course: 2 miles
Distance to The Quinta Golf: 2.4 miles
Distance to nearest airport: 29.6 miles
Check-in and check-out times are extended to avoid crowding and to allow time for disinfection and
Protective screens have been installed.
Preventive measures, including temperature taking, hand disinfection and social distancing, are
implemented at the hotel entrance.
Hydroalcoholic gel dispensers are distributed throughout the reception area.
A sign will display the maximum capacity, and if needed, customers will form queues to ensure a safe
distance is maintained.
Many of our hotels now have a check-in option online.
Avoid staying in the area longer than the time needed.
The direction you need to follow and the distance to maintain with the customer before you will be
marked on the floor.
Try to pay by credit/debit card or contactless in the reception, bars and other areas of the hotel. The POS
is disinfected after each use.
Everyday items (such as pens) are disinfected for later use.
You will only be served in your row and by one receptionist.
Reception desks are cleaned frequently to ensure continuous disinfection.
Containers are placed for you to deposit keys, documents ID card, credit cards, coins, etc. that are then
We ask you to always move in one direction; directions are indicated throughout the hotel.
Put your rubbish in the pedal bins placed throughout the hotel.
Please pay attention to the screens showing essential information.
All advertising brochures have been removed for your safety. You’ll find all the information announced on
posters and/or screens.
Staff are provided with disposable gloves and/or disinfectant wipes if you need them to transport your
Reusable masks and gloves can be purchased from the vending machine at reception.
• We will continue to offer the following services at our hotels:
• Check In
• Check Out
• Incident management and key information.
• We are removing the following services to minimise risks of contagion during the state of alarm:
• Foreign exchange.
• Ticket sales for excursions.
• Venta y display de merchandising.
• Elements to promote sustainable movement (bicycles, scooters, etc.)
• Magazines and newspapers
• Articles on request: amenities, chargers, etc.
RESTAURANTS & BARS
Extended restaurant hours to avoid crowding.
You should wear a mask if you can’t respect a safe distance. For your peace of mind, all staff inside the
restaurants will be wearing masks properly placed.
Check your temperature with the non-contact thermometer before entering.
The necessary distance of 2 metres is guaranteed.
Signs showing maximum capacity are displayed, and a member of staff will be at the door to ensure the
rules are implemented.
Follow the marked and signposted route and maintain a safe distance.
Customers must clean their hands with hydroalcoholic gel and wear a mask and gloves to enter.
For your safety and peace of mind, all plates and cutlery are washed at > 60° C.
Doors are left open in all passageways, provided guests’ safety is not affected.
Dining areas and restaurants that need to be closed for air conditioning are aired daily after each change
of shift and service, and natural ventilation has been improved.
For safety reasons, tables will be pre-assigned and/or a member of staff will direct you to your table.
Cleaning and disinfection procedures have been increased during and after each service. Tables, chairs
and any items left on the table are disinfected after each use. All chemical products used have been
checked and are considered to be effective against COVID-19.
Many products (mayonnaise, salt, pepper, oil, vinegar, etc.) are only available in single-serve format.
Drinks and coffee machines are attended by a member of staff at all times.
Vending machines are located in specific areas to ensure safe distances can be maintained, and all have
a hydroalcoholic gel dispenser that must be used before and after using the machine.
Reception will let you know if you need to take turns in the restaurants and cafes.
An information panel at the entrance to the restaurant will display rules for customers to read before
Some of the barstools have been removed from the bar to maintain social distancing.
A disposable paper tablecloth will be used on the tables and changed after each customer. Cutlery and
napkins will be left on the table in a sealed disposable paper envelope.
Cutlery and plates are left on trolleys and are disinfected several times a day.
Cutlery and plates are kept in a safe and enclosed area. If you need anything, just ask.
Menus will be placed behind a screen to avoid direct contact and have QR codes if you want to order
room service or drinks
Sharing food is only allowed among members of the same family.
Only the required number of dishes are placed at the buffet. Single-serve packaged products and
individual portions are provided for some meals and restocked regularly.
Depending on the buffet option, all serving utensils used by employees at the assisted buffet (tongs,
spoons, etc.) will be replaced with disinfected ones every 30 minutes.
Respect the queue and social distancing.
“Commonly used items and equipment (cruets, drinks machines, sugar sachets) and other decorative
elements have been removed.”
Staged entry and exit.
Maintain a minimum
distance of 2m if not
wearing a mask.
Avoid touching your face,
especially your eyes,
nose, and mouth.
Wash your hands with water
and soap or hydroalcoholic
gel before and after using the
Keep the dining area you have
used and common objects
Leave the door open after you
have changed to ensure the
renewal of air.
Keep food protected
with film or tuppers.
Increased personal hygiene measures, including masks and gloves for all staff.
Reduced capacity to ensure social distancing.
Customers must use hydroalcoholic gel and gloves.
All products are disinfected before leaving the storeroom.
Changes and returns will be disinfected and stored for 72 hours.
We recommend paying by credit card.
Cleaning and disinfection procedures have been intensified during opening hours and after closing.
Reinforced protocol for natural air ventilation.
Sign displaying the minimum safe distance at the counter.
Social distancing must be respected at all times.
Established hygiene measures in changing rooms.
Elevators are marked with the maximum capacity. It is not allowed to share the elevator with people from
different families unless you are wearing a mask. Use of the elevators is limited to what is considered as
It is recommended to use the stairs, except for people with reduced mobility, the elderly or those with
physical conditions who cannot use them.
Management and maintenance programmes in recreational water spaces are strictly observed and
remain unchanged from regular procedures.
Daily cleaning and disinfection. Surfaces such as walkways and handrails that are touched often will be
cleaned and disinfected at least 3 times per day.
Visible signage with the hygiene and prevention rules to follow, pointing out the need to leave the facilities
in the event of symptoms compatible with COVID-19.
Spatial distribution to ensure a safe distance of 2m, using the signs to limit space marked on the floor. All
personal items should be kept in closed bags within the 2m safety perimeter.
Maximum capacity in the pool area will be displayed and must be respected at all times. Before opening,
the hotel complex has been cleaned and disinfected, paying particular attention to closed areas such
as changing rooms and bathrooms.
Equipment and materials adjacent to and included in the swimming pool area such as the basin, lane
ropes, auxiliary material for classes, perimeter grids, first aid kits, lockers and anything else users touch
that are part of the pool area are cleaned and disinfected.
Sun lounger area:
• Maintain limits to comply with the safety distances of 2m. You will find the sun loungers separated and
they can only be put together for family use.
• Sun loungers are cleaned and disinfected after each use, as are the areas outside the pool and the
surroundings, the shower and the steps. Signs will display the date and time when the area was last
cleaned and who has disinfected it.
Staged entry and exit.
Maintain a minimum distance of 2m
Rooms are cleaned and aired every day. Rubbish is removed daily, and everything must be deposited in
a single pedal bin with a lid in the room. We kindly ask for your collaboration.
• Special attention is given to the following:
• Airing of the rooms.
• Replacement of towels and bed linen.
• Cleaning of walls, floors and ceilings.
• Cleaning mirrors and windows.
• Cleaning furniture, equipment, and functional decorative elements.
• Cleaning any surface or equipment with a high level of use/contact.
• Dirty laundry is put into bags before being left in the cleaning carts.
The HACCP system is strictly enforced and supervised, along with more stringent personal hygiene
procedures including the use of gloves, masks and hand washing every 30 minutes.
Only the required number of dishes are placed at the buffet. Single-serve packaged products and
individual portions will be provided for some meals and restocked regularly.
Depending on the buffet option, all serving utensils used (tongs, spoons, etc.) will be replaced with
disinfected ones every 30 minutes.
In the show-cooking, we will prepare the food in controlled amounts to avoid queues building up and to
prevent the accumulation of food. A protective screen is placed in the area.
Cleaning and disinfection procedures have been improved and increased during and after each service.
All the chemical products used are considered to be effective against COVID-19.
Please contact reception as soon as possible if you have any of these symptoms please contact reception
as soon as possible.
The most common symptoms are:
· Dry cough
Less common symptoms are:
· Aches and pains
· Sore throat
· Loss of taste or smell
· A skin rash, or discolouration of fingers or toes